Contact information

Contact Us

We’re here to help! If you have any questions, concerns, or need assistance with your order, feel free to reach out to us.


📧 Get in Touch

For all inquiries, please contact us via email:

📩 Email: cartivaglobals@gmail.com

Our support team will respond within 24 hours.


⏰ Support Hours

  • Monday – Saturday: 10:00 AM – 7:00 PM (Gulf Standard Time)

  • Sunday & Public Holidays: Limited support


📦 Order Support

If you are contacting us regarding an order, please include:

  • Your Order Number

  • Full Name

  • Contact Details

This will help us assist you faster.


📍 Business Address

Our fulfillment operations are based in the Gulf region:

Warehouse # S1408, Jebel Ali Free Zone (JAFZA), Dubai, United Arab Emirates

Additional operations may also take place in:

  • Riyadh, Saudi Arabia


💬 General Inquiries

For general questions about products, shipping, or policies, feel free to email us anytime. We are always happy to assist you.


🔐 Customer Satisfaction

At Cartiva Global, customer satisfaction is our top priority. We strive to provide a smooth and reliable shopping experience for all our customers.


Thank you for choosing Cartiva Global.